Privacy Policy
1. Overview
Guide to Grow (“we”, “us”, or “our”) is committed to protecting the privacy and confidentiality of entrepreneurs, founders, and business representatives (“you” or “User”) who interact with our platform and services. This Privacy Policy details how we collect, store, utilize, and protect your Sensitive Personal Data or Information (SPDI) under the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.
2. Information We Collect
When utilizing our facilitation services for company incorporation, tax registration, intellectual property protection, or compliance, we may collect:
- Identity & KYC Information: PAN card details, Aadhaar number (processed in accordance with UIDAI voluntary sharing guidelines), passport details, voter ID, and passport-sized photographs.
- Contact Details: Full name, telephone number, email address, and residential address.
- Business & Premise Records: Electricity bills, rent agreements, ownership deeds, bank statements, and cancelled cheques.
- Consultation Inquiries: Details submitted through our consultation and callback request forms.
3. Purpose of Collection
We process your data strictly for legitimate operational purposes:
- Drafting and filing statutory documentation with government portals (e.g. MCA SPICe+, GST Portal, IP India, FoSCoS).
- Communicating application status, requisition notices, and renewal dates.
- Coordinating professional reviews with certified Chartered Accountants, Company Secretaries, or trademark attorneys.
- Internal records and compliance with statutory record-retention requirements under Indian corporate laws.
4. Information Security & Storage
We implement administrative, physical, and technical safeguards to prevent unauthorized access, loss, or disclosure of your documents. Sensitive records are encrypted in transit using SSL/TLS protocols and stored securely in certified cloud environments. Access to client KYC records is restricted to team members and licensed professionals directly engaged in processing your specific filings.
5. Third-Party Disclosures & No-Spam Policy
We strictly do not sell, rent, or trade your contact details, financial statements, or KYC documents to third-party telemarketers or advertising networks. Disclosures are made only to:
- Official Government Portals (MCA, GSTN, Trademarks Registry) as required to execute your requested service.
- Certified professional partners (CAs/CSs/Attorneys) bound by professional confidentiality obligations.
- Statutory enforcement agencies when mandated by valid legal process or court order.
6. Data Retention & Deletion Rights
You may request a review or correction of your submitted information, or request the purging of non-statutory records once your filing engagement is fulfilled, by contacting our designated Grievance Officer at [Placeholder: privacy@guidetogrow.in].
7. Grievance Officer
In accordance with the Information Technology Act, 2000, details of our Grievance Officer are:
Name: [Placeholder: Grievance Officer]
Email: [Placeholder: grievance@guidetogrow.in]
Address: [Placeholder: 4th Floor, Tech Innovation Park, 100ft Road, Indiranagar, Bengaluru, Karnataka 560038]